Retail Store Customer Service Specialist
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load / unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Minimum Requirements :
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
frequently and up to 70 lbs. on occasion
- Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications :
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Travel Store Merchandiser
Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. When you join the SAS Retail Services' team as a Traveling Reset Merchandiser, you'll be making a difference by ensuring the latest products match the newest plan. We display it, we move it, we track it...
Retail Customer Service Cashier
General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel ...
Retail Customer Service Cashier
General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel ...
Seasonal Retail Customer Service Team Member
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Retail and/or customer service experience preferred. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled;...
LIVE-Call Center Customer Service Specialist
We are seeking a positive, team-oriented candidate to provide exceptional customer service while they represent our bank when processing transactions, responding to questions, referring our services, and contributing to a dynamic team environment. Customer Service Representative. Customer Service Re...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Travel Store Merchandiser
Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. When you join the SAS Retail Services' team as a Traveling Reset Merchandiser, you'll be making a difference by ensuring the latest products match the newest plan. We display it, we move it, we track it...
Seasonal Retail Customer Service Team Member
Store - MISSOULA, MTQue ferez-vous?. Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu'ils recherchent. Expérience de vente au détail ou de service à la clientèle préférable. We strive to inspire our customers, cultivate confident leaders, a...
Seasonal School Events Associate
You will work under the direction of Educational Representative(s) to aid in executing administrative tasks and physical labor activities associated with conducting the event at the school and in advance at our facilities to prepare. Event preparation activities typically take place at Music & Arts ...
Guest Services, Cashier, and Inventory
Starting Hourly Rate / Salario por Hora Inicial: $16.As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life.Caring for our c...