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Senior Director, MarTech, AI & Operations

Senior Director, MarTech, AI & Operations

AutodeskSan Francisco, CA, United States
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Overview

We are seeking a dynamic and visionary Senior Director of MarTech AI and Operations to join our team. This role is pivotal in driving our marketing technology strategy and operations, leveraging AI to enhance our marketing capabilities and deliver exceptional results.

The Senior Director, MarTech, AI & Operations plays a pivotal role in enabling efficient and scalable marketing execution across Autodesk. Reporting to the VP of Digital & eCommerce (known internally as DEC), this leader ensures the right tools, processes, and governance are in place to support global marketing efforts.

The role partners closely with IT, eCommerce, product, industry, content strategy, marketing teams, and other cross-functional stakeholders. It also serves as the primary bridge between Worldwide Marketing (WWM) and Autodesk’s GET (IT) organization. This position focuses on delivering operational excellence, advancing MarTech capabilities, and driving the adoption of AI and automation to improve customer experience and marketing productivity.

Responsibilities

  • Advance the MarTech Modernization agenda, gathering requirements from WW Marketing, advising on platform selection, and leading implementation and optimization, in partnership with GET
  • Drive the operationalization and adoption of AI and automation, including supporting pilot use cases, championing training, and establishing responsible AI governance in partnership with the Marketing AI Center of Excellence
  • Oversee the governance of content across marketing channels, ensuring compliance, brand consistency, and adoption of high-conversion best practices on web, email, and Store
  • Ensure smooth and scalable global execution, enabling campaign activation and content publishing across geographies through centralized tools and services
  • Scale experimentation and optimization capabilities, embedding A / B testing and performance measurement into marketing workflows to drive ongoing improvement
  • Manage a high-performing, global team of senior leaders across technical and operational domains, fostering a culture of accountability, excellence, and collaboration – ensuring alignment with Autodesk's business goals and OneORBIT values
  • Oversee the implementation and optimization of AI-driven marketing technologies to enhance customer engagement and drive growth
  • Collaborate with cross-functional teams to ensure seamless integration of marketing technologies across the organization
  • Foster a culture of innovation and continuous improvement, encouraging the team to take smart risks and make bold decisions
  • Build and maintain trusted relationships with key stakeholders, ensuring transparency and accountability in all interactions
  • Drive relentless pursuit of results, setting high standards for performance and delivering on commitments

Minimum Qualifications

  • Professional experience : 15+ years of progressive leadership experience in MarTech, AI, Marketing Operations, and Data Analytics roles, with a proven track record of leading global, complex transformation initiatives
  • Change Management : Exceptional at guiding organizations through significant shifts, with a focus on driving user adoption and achieving sustained outcomes
  • Technical expertise : A thought leader in the use and implementation of modern AI applications and marketing technologies, including hands-on experience with AI and automation tools
  • Leadership : Proven ability to lead and develop a globally distributed team, fostering a culture of accountability, excellence, and collaboration
  • Collaborative orientation : Exceptional communication, storytelling, and influencing skills to drive user adoption across the organization
  • Marketing Operations : Proven experience integrating people, processes, and technology to optimize and scale marketing efforts, driving efficiency, data management & campaign success
  • Evangelist : Ability to champion the advancement and adoption of marketing technologies, driving cultural changes that enhance marketing processes and customer experiences
  • Education : Bachelor’s degree in Marketing, Business, Computer Science, or related professional experience; an advanced degree (MBA, Master’s) is preferred
  • Learn More

    About Autodesk

    Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

    When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

    Benefits

    From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting benefits.autodesk.com

    Salary transparency

    Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $196,200 and $317,460. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, stock grants, and a comprehensive benefits package.

    Equal Employment Opportunity

    At Autodesk, we\'re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

    Diversity & Belonging

    We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here : diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

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