Job Description
Job Description
Position responsibilities :
- Work on multiple projects as a developer and / or as a subject matter expert.
- Participate in projects that typically require a working knowledge of various Salesforce products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, and Tableau CRM Plus or the force.
com platform and have a mix of non-Salesforce CRM systems.
- Contribute to the operational support and maintenance of various applications enabling university processes and systems.
- Coach and mentor more junior technical staff or student employees as opportunities arise.
Basic Qualifications :
- Bachelor's or Master's in Computer Science, Information Systems, or other related field, or equivalent work experience.
- Well-rounded IT work experience in Software Development / engineering with a progressive trajectory of implementations using object-oriented designs preferably Java;
advanced web development skills may also be acceptable.
- 8+ years of custom development experience either directly or consultant role with implementations based on Sales / Service Cloud, Community Cloud, Marketing Cloud and Tableau CRM Plus.
- Well-demonstrated knowledge of the overall software engineering processes, software development lifecycle and enterprise integration frameworks
- Well-demonstrated knowledge of project management concepts and frameworks such as waterfall, Prince 2, Scrum, or agile development methodologies
- Experience working on several projects of high complexity and deadline-driven.
- Advanced computer skills in the following administrative software packages : MS Word, PowerPoint, Excel, and Visio.
- Effective oral and written communication skills to work with subject matter experts (SMEs) and business partners within the University to elicit the information necessary for project technical design.
- Team player; professionalism; Self-learner and self-confidence in a highly collaborative environment
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