A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations.
Key ResponsibilitiesOversee day-to-day operations, modernization, and enhancements of service desk operationsDevelop and manage customer relationships and prepare executive-level reports on performanceConduct assessments of current operations and implement plans for service desk evolutionRequired Qualifications, Training, and EducationAbility to obtain and maintain a Public Trust clearanceBachelor's degree or higherMinimum of 4 years leading a service desk operations teamITIL certification requiredExperience with documenting and updating SOPs and ensuring cross-training for service desk tiers
Service Desk Project Manager
A company is looking for a Service Desk Project Manager to oversee IT support services for government clients. ITIL v4)Experience with ServiceNow or equivalent ITSM solutions. PMI-ACP, Certified Scrum Master)ITSM related certification (e. ...
Senior Development Program Manager - Where It's Needed Most and Training Services (Work From Home)
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the work...
Senior Manager IT Service Management
A company is looking for a Senior Manager, IT Service Management Office (SMO) to establish and enhance IT Service Management practices globally. ...
IT Service Desk Technician
Primoris is also unique in our ability to partner with other Primoris Business Operating Units to combine a mix of solar PV, BESS, O&M Services, renewable gas, or hydrogen service offerings. Primoris Renewable Energy provides the following compensation range and general description of other compensa...
Global Service Desk Manager
A company is looking for a Global Service Desk Manager to lead and improve the global service desk function. ...
KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager
Lead and supervise all aspects of the outsourced License Desk ensuring supplier is held accountable to deliver all contracted services in accordance with the contracted service levels; ensure that the contracted service description meets the requirements for KPMG International for an outsourced Lice...
IT Service Desk
The Service Desk Technician will provide support of internal systems, hardware and applications while coordinating with internal support teams to minimize disruptions to business operations. Evaluate and fulfill Service Requests in accordance with established guidelines and organizational Service Le...
Category Manager, IT Professional Services
Commanding knowledge of current and emerging IT solutions, including AI, software, SaaS, cloud services, and hardware, with the ability to converse fluently with IT experts and leaders. You will have an opportunity to lead a critical $250M+ IT professional services portfolio in the firm across hundr...
IT Project Manager - Network Infrastructure, Security, and Voice Services
In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. The ideal candidate will have a strong background in customer relationship management, project management, and experience with infrastructure, network security...
Technical Service Desk (TSD) Manager - Denver (3721)
We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin...