Program Manager, Business Operations (GM) - USDS

Responsibilities

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

• Collaborate with GM and senior leadership team to drive USDS' change management efforts by identifying areas for strategic changes, leading large-scale transformation programs, defining the overall transformation journey, setting milestones, and determining success metrics.
• Understand the TikTok business by developing strong, trusting relationships with XFN partners to identify operational gaps and provide relevant data that can drive strategic solutions.
• Analyze and anticipate needs from compliance and operational standpoints, internal capabilities, and potential opportunities to provide data-backed insights that influence USDS' strategic direction.
• Develop and maintain key performance metrics, including organizational OKRs, to track the success of our strategic and operational efforts.

Regularly report progress to the GM and other senior leaders, using data-driven insights to inform decisions and drive accountability.

Minimum Qualifications :

• Bachelor's degree and 5+ years of experience in strategy, mergers & acquisitions, strategy. Consulting experience is highly desired in addition to working within a high-growth technology company.
• Experience in building a project from kick-off to close, specifically, planning and leading initiatives with a strong ability to align stakeholders.
• Demonstrated ability and comfort with data analysis for the purpose of storytelling and consensus-building.
• Strong problem-solving skills along with excellent writing and editing skills, with experience writing for different audiences.
• Ability to effectively interface with stakeholders and internally across cross-functional teams across the globe and influence decisions.

Preferred Qualifications :

• Experience working with a compliance-focused organization.
• Extremely versatile, dedicated to efficiency, optimization, and streamlining processes and work.
• Experience working in a fast-paced environment with little room for error, highly organized, detail-oriented, ability to work with little oversight, and take initiative.
• Ability to rapidly shift priorities based on evolving priorities and challenges.
• Comfortable presenting and communicating across all levels of leadership.

D&I Statement

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Accommodation Statement

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at this link.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

The base salary range for this position in the selected city is $83600 - $143555 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

We offer the following benefits to eligible employees :

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account (HSA) with a company match.
• Dental, Vision, Short / Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are : 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

• Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.

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