Description
- Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.
- Ensures quality service and operational performance within the parameters of program and delivery standards.
- Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
- Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.
- Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.
Associate OneSource Service Support Specialist
Job Title: Associate OneSource Service SupportSpecialist. Developsclient relationship and understanding of client business andproduct installations to identify service needs plan servicedelivery and drive use of proactive service and support mechanismsto reduce client downtime and support costs. The...
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If you want an exciting and fun job interacting with great people every day, join us at the National Institute for Fitness and Sport (NIFS)! We are seeking mature, energetic and friendly candidates to work at our service desk. Our Service Desk Associates are the face of the fitness center and are re...
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The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status...
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Aptos,sans-serif">• Strong understanding of project management methodologies is required </span></span></p> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif">• Strong experience leading, facilitat...