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Office Manager

Office Manager

ClimateGuys.comHolland, MI, USA
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Climate Guys is a family-owned business providing services to the Western Michigan area since 2010. We are seeking an Office Manager to join our team. Do you have a strong passion for our industry? Will you do whatever it takes to achieve complete client satisfaction? Do you want to work for a company where the sky's the limit and you're treated like family ? Apply today!

Position Summary : Our team is growing, and we are looking for a customer focused individual to supervise and guide our office processes, including all service and install jobs, while also spending a significant portion of their time directly assisting customers via phone support. This hybrid role combines leadership and hands-on customer service, ensuring the team meets performance goals, resolves issues efficiently, and maintains high levels of customer satisfaction. Handling Accounts Payable / Receivables, Weekly Payroll, and Human Resource activities.

Benefits of joining the Climate Guys :

  • Competitive Pay
  • Paid holidays, insurance, vacation, sick time, and productivity bonuses
  • Steady Work & Growth Opportunities
  • Supportive Team & Positive Work Environment

Salary Range : $60-75k

Benefits : Medical, Dental, Vision, Paid Time Off, Holiday Pay, 40 hours Sick Leave annually, Retirement plan with company match, and more

Hours : Monday - Friday 8am - 5pm

Required Qualifications :

  • Strong customer service and / or scheduling background
  • Prior supervisory experience
  • Experience with QuickBooks - A / P and A / R
  • Weekly Payroll
  • Experience with Service Titan - preferred
  • Human Resources Experience
  • Advanced customer service skills
  • Ability to multitask proficiently
  • Well organized and acutely detail oriented
  • Excellent phone presence and communication skills
  • Must be able to make quick judgement calls regarding the best plan of action
  • Proofreading and preparing estimates and invoices for processing
  • Accounting software experience preferred
  • Geographical knowledge of the greater Holland / Zeeland area
  • Advanced level skills with Microsoft Office software
  • High school diploma or general education degree (GED)
  • Advanced level knowledge of software technologies
  • Prior experience in HVAC, plumbing or electrical preferred
  • NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE
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    Office Manager • Holland, MI, USA