Job Description
Job Description
HVAC CSR / Dispatcher - Up to $1000 Hiring Bonus for an experienced HVAC CSR / Dispatcher to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Scheduling / Dispatching jobs
Qualifications :
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
In office position Monday - Friday 8 : 00 - 4 : 30pm hours.
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