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Design Researcher Job at Diverse Lynx in McLean

Design Researcher Job at Diverse Lynx in McLean

MediabistroMcLean, NY, United States
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Design Researcher |Mclean, VA -Hybrid| Fulltime | 4 - 10 years of experience

Design Researcher

  • Experience in design research in an international setting
  • 6+ years' experience
  • A genuine interest in UX research, software design and development
  • Knowledge of accessibility standards
  • Knowledge of UX research and design tools like Sketch, InDesign, Figma etc.
  • Previous experience with CAQDAS (Computer-Aided Qualitative-Data-Analysis software, creating screeners and recruiting participants is a plus
  • Previous experience creating training materials (written, video, etc.) is a plus

Roles & Responsibilities

  • Facilitate usability testing session following best practices
  • Conduct user interviews following best practices
  • Create common research related documents such as screeners, interview guides, test scripts
  • Take notes from interviews when not conducting the interview
  • Combine different types of metrics (perception, descriptive, outcome) to form a journey level understanding of CX
  • Analyze, code and synthesize qual data through thematic analysis techniques such as affinity mapping
  • Disseminate research findings across the wider teams through suitable methods such as reports / one pagers / insights blogs / debrief sessions. (generally, be able to pass on the customer empathy amongst the wider team and stakeholders)
  • Present and explain findings to key business stakeholders, product owners and the UX team
  • Map findings to research goals
  • Produce common deliverables from research including journey maps, personas, problem statement / POV statements for ideation
  • Write and / or proofread research findings reports

    • Desired Skills : UXD | Design

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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    Design Researcher • McLean, NY, United States

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