Patient AR SpecialistAmerican Vision Partners • Phoenix, AZ, US
Patient AR Specialist
American Vision Partners • Phoenix, AZ, US
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job_description.job_card.job_descriptionHigh School diploma or equivalent 5+ years medical billing experience Ophthalmology background is a plus Working knowledge of CMS guidelines, contracted insurance guidelines, and coding policies Demonstrated computer and math skills Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism
Job Description
Job Description
Overview
As a Patient A / R Specialist, you'll collects payments for an assigned segment of the Accounts Receivable and perform collection duties in accordance with established federal and state regulations. The Patient A / R Specialist is responsible for answering inbound patient phone calls and assisting with patient account questions.
Responsibilities
- Follows-up with patients and ensures outstanding balances are paid
- Makes calls to and takes calls from patients, discussing their account in detail
- Ensures that patient statements are sent with accurate information on a daily basis
- Works accounts for external collection action, after all other avenues of internal collection action has been exhausted
- Take payments over the phone from patients as well as make payment arrangements if needed
- Researches and prepares patient credits and coordinates with accounting to process approved refunds
- Process bankruptcy notices according to company policy
- Makes changes to demographic information as necessary in order to produce a clean patient statement
- Performs all other assigned duties
Qualifications
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Ar Specialist • Phoenix, AZ, US