Operations ManagerTRIGO Global Quality Solutions • Greer, SC, USA

Operations Manager

TRIGO Global Quality Solutions • Greer, SC, USA

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TRIGO Global Quality Solutions is seeking to fill an Operations Manager position in Greer, SC.

Overall Purpose

Ensure the quality service and support of all mission actives at a location they are assigned

Ensure that all Company / Customer mission guidelines are being adhered to and meet quality standards

Organizing & coordinating teams at site level to fulfill jobs / missions, managing the site teams and ensuring good social climate on the site / sites

Support and contribute to the company Quality Policies & QMS

Reports to

Site Manager

Responsibilities

Client relationship & Business development

Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Ensure clear and transparent communication to clients

Operations

Set up and supervise missions

Staffing of missions

Coordinate changes in missions

Conduct ongoing audits of effectiveness of work being performed

Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications

Complete audits to ensure work instructions and policies are followed

Assist Site Supervisors with the training of Train new employees

Train / Mentor Site Supervisors

Coordinate Site Leaders daily schedules / activities to ensure successful daily operations

Demonstrates commitment to reduce the risk of workplace accidents

Estimating job / mission costs as accurately as possible

Making sure that all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information

Making sure operational management tools, and monitoring tools are up-to-date, with accurate information

Ensuring compliance with established KPI's

Ensuring continuous improvement to optimize services provided and site efficiency

Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

Ensures all site personnel receive corporate communications

Partner with Human Resources for performance and attendance issue resolution

Act as a liaison between Site Manager and site leaders

Create and maintain a 5S working environment

Develop and retaining teams

Technical

Update daily system entries in company and Customer portals

Create and maintain customer and company reports

Analyzing technical requirements for customers jobs / missions (existing or upcoming)

Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes / spills

Create electronic work instructions and have the ability to navigate company and customer websites and portals

Identify technical resources when needed to anticipate and fully address client needs

Other

Any other duties as assigned

Knowledge, skills, abilities

Hard skills

Proficiency in English

Computer skills – Microsoft Office and Outlook

Ability to lift / move 50 lbs.

Writing work instructions

Values & attitudes

Global team spirit

Team player

Caring for people

Open-minded

Excellence

Reactive

Resilient to pressure

Rigorous

Customer focus

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Innovative

Daring

Work experience

Overall recommendations

2+ years of work experience in a supervisory role

2+ year in Quality related position preferred

Education background

Overall recommendations

High school diploma or equivalent

2 or 4 year degree preferred or equivalent experience

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.

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Operation Manager • Greer, SC, USA

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