Operations and Program Analyst, (HEI)Higher Education Initiatives (Hybrid)

Job Description

The Institute of International Education (IIE) is hiring a Operations and Program Analyst for our Higher Education Initiatives (HEI) Programs.

We invite you to join a team united by a single goal : to transform our interconnected world into a network of more peaceful and equitable societies.

IIE’s team members share a belief that when education transcends borders, it opens minds, enabling people to go beyond building connections to solving problems together.

Learn more about IIE, our culture and commitment to DEIA here.

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Job Summary

This position will work with the HEI Programs. The Higher Education Initiatives (HEI) department houses many of IIE’s self-funded special initiatives and programs.

This department has a dynamic and entrepreneurial portfolio which includes IIE’s memberships and consortia, awards and prizes, events and other convenings, and IIE publications.

HEI also oversees IIE’s two Centers of Excellence : the IIE Center for International Partnerships and the IIE Center for Access and Equity.

The Operations and Program Analyst contributes to the HEI department’s strategic operations and business development through analytics and reporting and program support.

It requires comprehensive administrative and analytical skills to ensure the success of the department’s goals. The team member in this position will leverage and foster their technical and writing skills for data analysis to connect relevant information to business interests, as well as recommend enhancements and efficiencies.

Essential Functions :

• Serves as point of contact to provide guidance to HEI team on IIE’s systems for application, selection, and CRM databases, and supports vendor and payment processing.
• Coordinates operations and processes for HEI programs and initiatives, working closely with team management to achieve departmental goals.
• Develop and document operational best practices for HEI
• Collect, maintain, and analyze data for HEI programs, surveys and initiatives, leading effective data management and practices.
• Prepare data to contribute to reports and communicate relevant information and trends to enhance programmatic delivery in clear and visually appealing ways.
• Provide relevant data and information to support new and existing business opportunities, thought leadership publications, and other written materials.
• Support various signature IIE programs from application, tech review, implementation and alumni cultivation.
• Assist in the organization and communication of activities, webinars, events, and meetings.
• Contribute programmatic content in virtual and in-person presentations.

Job Requirements

Qualifications and Experience :

Education and Work Experience :

Requires a Bachelor's degree and at least two years of related work experience, or combination education and experience.

Required Knowledge, Skills and Abilities :

• Strong organizational and multitasking skills.
• Proven ability to interpret and work with data for reporting purposes.
• Excellent communication and interpersonal abilities
• Proficient in Microsoft Office Suite, including MS Word, Excel, and Outlook.
• Experience with database management and use.
• Familiarity with program management and coordination.

Preferred Knowledge, Skills and Abilities :

• Background in international education or related fields is preferred.
• Experience with alumni network building and event coordination is preferred

Salary and Benefits :

Salary Range : $50,039 - $63,988. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region.

IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan and tuition reimbursement programs, professional development reimbursement program, retirement plans and a family medical leave benefits.

Please visit our careers page for further details.

The Institute of International Education ( IIE ) has a hybrid work environment that allows team members a combination of in-office work and telework at any of the locations listed above.

Work Conditions & Physical Demands :

Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting;

telephone work and / or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.