Job Description
Job Description
The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients.
Customer Service Associate Responsibilities :
- Work with the customer service team to complete tasks
- Handle tasks on assigned customer accounts
- Accurate data entry and paperwork regarding customer accounts
- Proofread documents to ensure accuracy
- Responsible for the accuracy of all entries for client services and sales.
- Assist in creating new training exercises
- Maintain positive, professional, public speaking, and analysis skills
- Comfort working with iOS, Microsoft, and mobile tablets
- Create an analysis report of team success rates.
- Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems
Customer Service Associate Requirements and Key Skills :
The following are representative of the education, experience, knowledge, skills or ability required for this position)
- Ability to follow direction
- Team player
- Proficient in MS Office
- Outstanding public speaking and written communication skills
- Complete tasks accurately, efficiently and quickly
- Business Attire Required
- Leadership Skills
- Ability to Stand 4 hours in duration
- Good organizational skills and multitasking skills
- Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability.
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