Customer Service Representative in Winston-Salem, NC at Strategic Staffing Solutions Location :
Experience :
Not Specified Job Description
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
Strategic Staffing Solutions (S3) is currently looking for a Customer Service for a contract opening with one of our largest clients in Winston Salem, NC
This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO C2C eligibility for this position . The details are below.
Customer Service
Role Summary
Support customers with inquiries on financial products and services. Identify ways to improve customer experience within established procedures
Responsibilities :
Perform routine customer support tasks by responding to and resolving customer inquiries and complaints. Receive direction from customer service supervisor.
Escalate questions and issues to more experienced representatives.
Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns.
Qualifications :
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education.
How to Apply : send resume and contact information to Genecee Lopez , Sourcing Specialist, at GLopez@strategicstaff.com .
The S3 Difference :
The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.
The four pillars of our company are to :
- Set the bar high for what a company should do*
- Create jobs*
- Offer people an opportunity to succeed and change their station in life*
- Improve the communities where we live and work through volunteering and charitable giving*
As an S3 employee, youre eligible for a full benefits package that may include :
- Medical Insurance*
- Dental Insurance*
- Vision Insurance*
- 401(k) Plan*
- Vacation Package*
- Life & Disability Insurance Plans*
- Flexible Spending Accounts*
- Tuition Reimbursement*
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