Product Release & Deployment Manager - Craft Education

Product Release And Deployment Manager

If you're passionate about building a better future for individuals, communities, and our countryand you're committed to working hard to play your part in building that futureconsider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.

At Craft, we're revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

If you're looking to join the work-based learning revolution, we'd love to talk with you. At Craft, you'll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn't be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you'll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is :

Grade : Technical 407 Pay Range : $105,600.00 - $158,400.00

Job Description

Reporting to the Director of Product, the Product Release And Deployment Manager is responsible for collaborating with leadership to identify, create, and develop processes and best practices for the Product Organization. As a key leader in creating the standard for cross-functional communication & visibility, you will surface the insights required to help our Product Organization define effective product strategies and function optimally.

Your collaboration with leaders and individual contributors from Product & UX creates excellent governance, continuous improvement of processes and communication, and most importantly, transparency throughout and enablement of the Product Organization. You help connect us with our users and business partners by creating and optimizing processes and best practices utilizing excellent communication methods. You empower our Product Organization by helping us find and remove our inefficiencies, and by helping us achieve better business and user outcomes.

Essential Functions And Responsibilities :

• Uses qualitative and quantitative insights to dig deep into workflows and product usage to drive both operational playbooks and tooling enhancements
• Leads cross-functional working groups to implement and support new system capabilities
• Standardizes documentation of Roadmaps, Strategy Reviews, Product Briefs, Vision Statements, Release Plans and Release Notes, Experiment Findings, Internal Product Announcement materials
• Creates standard templates and frameworks for communication and supporting product practices
• Routinely communicates roadmap progress to leadership and cross-functional stakeholders to drive decision making on key trade offs
• Assists with consistent OKR monitoring and reporting
• Leads the organization of cross-functional teams and their management for product domains and creates supporting resources for the teams
• Establishes and implements standards and processes for the management of product backlog health
• Optimizes product management onboarding and creates related trainings
• Defines and manages intake process
• Organizes workshops to upskill employees and improve product practices
• Creates and manages product resources index and archive of product work
• Leads the implementation of discovery sprints / dual track Agile and supports the ongoing practice
• Partners with Portfolio Management Operations to ensure process alignment that enables value delivery
• Evangelizes product management methodology, which requires solid knowledge of the product discipline and the ability to create decks and educate others on best practices and why it exists
• In collaboration with Change Management leaders, develops and leads communication and training plans for leaders and stakeholders impacted by process changes and operation improvements
• Researches and investigates new trends and technologies to meet current and future needs of the Product and UX / UI organizations.
• Establishes audits and reports to ensure data accuracy and integrity
• Leads cross-functional teams in operationalizing standards and business models that effectively and seamlessly interrelate with business operations across the department.
• Performs other related duties as assigned

Knowledge, Skill And Abilities :

Competencies :

Organizational Impact :

Problem Solving And Decision Making :

Communication And Influence :

Leadership & Talent Management :

Job Qualifications :

Minimum Qualifications :

Preferred Qualifications :

Work Location

Work location is determined by role and business needs. In addition to our headquarters in Salt Lake City,