Search jobs > Pico Rivera, CA > Remote > Customer support specialist

WORK FROM HOME - CUSTOMER SUPPORT SPECIALIST

Paradigm
Pico Rivera, CA, United States
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll : Be responsible for providing high-level support via Phone, Chat, & Email;
  • Identify and resolve client issues / concerns; Establish customer relationships and improve client retention; Diagnose bugs and communicate customer issues / requests to the development team;

Work with the latest cloud support systems such as Zendesk, JIRA, etc...Hiring Fast >

23 hours ago
Related jobs
Promoted
Heal.me
Baldwin Park, California
Remote

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Promoted
uConnect
Universal City, California
Remote

Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...

Promoted
Brightwheel
Brea, California
Remote

As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...

Promoted
Solera
Los Angeles, California
Remote

Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, app...

Promoted
Insightec
Huntington Park, California
Remote

Competitive Pay - As a Customer Care Specialist you'll: Answer and record calls for quality assurance purposes; Update the Insightec CRM system timely to capture each call experience; Manage numerous administrative activities related, but not limited to service, sales, clinical research, parts handl...

Promoted
Underdog Fantasy
Brea, California
Remote

Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll: Supervise and mentor a team of 10+ customer support agents to achieve high performance; Conduct regular one-on-ones, provide feedback, and support professional deve...

Promoted
Amper
Burbank, California
Remote

Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll: Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and existi...

Promoted
SimplyInsured
CA, United States
Remote

Competitive compensation / 100% Medical, Dental, and Vision Insurance coverage / 401k - As a Customer Support Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, p...

Promoted
Omada Health
CA, United States
Remote

Monthly internet stipend - As a Member Support Agent you'll: Communicate and provide support to members over a high volume of incoming phone inquiries and emails in a manner that embodies the company mission and values; Process applications with accuracy and with attention to detail in a timely mann...

Professional Career Solutions
Brea, California

Remote position (Work from home). We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus...