Functional Consultant - Workday Student

You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world.

OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities.

With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows : As a Functional Consultant, this position will be the expert who translates business needs into technical solutions.

This position will be a trusted advisor, working closely with stakeholders to understand their needs, design solutions, and ensure seamless implementation.

• Partner with clients to manage the setup, installation, configuration, and integration of technology solutions.
• Understand business requirements of the client and design a technical solution to meet those needs.
• Determine the scope of the implementation and the resources required to successfully complete.
• Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.
• Demonstrate subject matter expertise in the customization, configuration, and implementation of commercial software products (e.

g., Epic, Microsoft, Oracle, Salesforce, SAP, Workday).

• May include support, maintenance, and system integration.
• Develop all analytical functions such as data mapping and transfer, and design an efficient disaster recovery plan.
• Demonstrate proficiency in creating proposals and SOW's, responding to RFP's.
• Drive working sessions with client to ensure expectations and direction are aligned and timelines are being met.
• Conduct implementation pilots, identify areas for product and process improvement, and make recommendations.
• Coordinate with functional groups and identify all required enhancements and process changes to resolve all issues.
• Provide technical expertise and support to clients throughout the implementation process.
• Produce and manage client-facing documentation.
• Recognized as subject matter expert and advanced individual contributor professional.
• Conducts highly complex work with full autonomy and extensive latitude for independent judgment. Workday Student Module :
• Experience in higher education administration : Familiarity with student lifecycle management, admissions, registration, financial aid, and academic records.
• Expertise in Workday Student configuration : Understanding of how to configure Workday Student to meet the specific needs of a higher education institution.
• Knowledge of student data privacy regulations (e.g., FERPA).
• Qualifications :
• Bachelor's or Master's degree in Business Administration, Information Systems, Computer Science, or a related field (or international equivalent).
• 5+ years of experience in functional consulting or a related technical role.
• Workday Certified Professional certification (or relevant Workday module-specific certification)
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills, with the ability to build strong relationships with clients. Preferred Qualifications :
• Project Management Professional (PMP) certification
• Proven experience in designing, configuring, and implementing commercial software solutions.
• Strong understanding of business process analysis and best practices.
• Proficiency in project management methodologies and tools.
• Experience with data mapping and transfer techniques.
• Ability to work independently and manage multiple projects simultaneously. Working Conditions : Normal office environment.

ADA / EAA : The above statements cover what are generally believed to be the principal and essential functions of this job.

Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.