Customer Service Supervisor

Job Description

Job Description

If you are looking to provide top retail banking performance and service excellence in an upbeat positive setting Monday through Friday, we are looking for you!

Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager, energetic and friendly full time Customer Service Supervisor to work at our Ignacio branch in Novato.

The Customer Service Supervisor must be proficient in providing prompt, courteous, and efficient customer service. The Customer Service Supervisor is responsible for the work direction and coordination of staff within the branch. Works directly with the Branch Manager to provide support in operational areas as needed in the branch or branches. Effectively sell and service the Bank's products and make qualified referrals to bank partners.

Professional Experience : 3-5 years previous banking experience, including 1-2 years as a supervisor (or) mastery of all Customer Service Representative functions.

Educational Experience : Associate's degree (A.A.) or 4 year college diploma; general supervision experience and sound organizational skills; or equivalent combination of education and experience.

The hiring pay range for this position is $25.40 to $36.09. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and / or skill level.

The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA Vet / Disability