Teller

Job Description

Job Description

About MCU :

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members.

For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals.

With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About the job :

Tellers provide exceptional service to members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Tellers respond to member requests and inquiries, make recommendations about products and services, as well as maintain and balance cash supplies.

What you’ll be responsible for :

• Adhere to MCU’s policy and procedure.
• Perform due diligence to mitigate risk and minimize loss.
• Verify member’s identity and identification prior to conducting any service on accounts within established guidelines.
• Prepare journal entries as necessary.
• Verify large negotiable items as required.
• Achieve assigned goals and referrals.
• Open, close, and secure teller terminal and CDM daily.
• Accurately balance teller terminal host totals and cash drawer.
• Assist with back-up work and distribution of daily work.
• Accurately calculate and verify all incoming and outgoing cash.
• Comply with BSA and SAR requirements.
• Performs other related duties assigned by management.
• Travel and work at other branch locations as required.
• Work overtime as required.

What you’ll bring :

• High school diploma or the equivalent required.
• Minimum two years of prior banking or customer service / sales experience.
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication skills
• Highly ethical
• General Math skills
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent
• 2 years of experience working on a fast pace environment
• 2 years of experience delivering high customer satisfaction
• Open and desire to learn
• Able to work on a team environment.
• Passion for helping people

Why you’ll be a good fit :

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday.

These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following :

Results You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve.

Be proactive, not reactive.

Agility You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork You’ll work to achieve common goals as part of ONE TEAM.

Ownership You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you :

Competitive compensation, medical and dental benefits.

401K with employer contribution

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home.

Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $16.00 to $21.14 hourly