Maintenance Tech

Job Description

Job Description

About Genacross Lutheran Services

Genacross Lutheran Services is a faith-based nonprofit organization committed to providing compassionate care and support to individuals and communities in need.

We are currently seeking a dedicated and talented individual to join our Human Resources team in Toledo. OH. If you are passionate about making a positive impact in people's lives and share our values, we invite you to consider joining us at Genacross Lutheran Services.

Working at Genacross Lutheran Services

As an employee at Genacross Lutheran Services, you will have the opportunity to work in a dynamic and fulfilling environment, where your skills and talents will be utilized to serve the needs of our community.

We offer a range of comprehensive benefits to serve you and your family.

Benefits for full-time employees include health insurance, vision + dental insurance, life insurance, 401K plan with 4% employer contribution, short term disability, paid time off (PTO), flexible spending account, health savings account, employee assistance program, tuition reimbursement, and employee discounts.

DUTIES AND RESPONSIBILITIES

• Completes all assigned tasks in a timely manner as instructed by V.P. / E.D. / Director of Maintenance.
• Maintains orderly and consistent system of recordkeeping including paper files.
• Cooperates with Senior Management personnel, as well as other facility personnel to ensure that the property and related services are adequately maintained to meet the needs of residents.
• Creates and maintains a calm, warm positive atmosphere of personal interest.
• Treats residents, residents’ family members, visitors and fellow employees with courtesy, respect and dignity.
• Keeps Executive Director and Director of Maintenance informed in identifying and correcting problem areas and / or improving services.
• Adheres to established employee policies.
• Maintains confidentiality regarding corporate and resident matters.
• Primary duties regarding resident’s rights :
• Ensures that all communication and care is provided in privacy.
• Provides proper notice to residents after entering residents’ apartment.
• Reports all grievances and complaints made by residents to Senior Management and responds to resident complaints within 5 working days.
• Reports all allegations of resident abuse and / or misappropriation of resident property to Senior management and ensures all other staff is notified as necessary.

III. Primary duties regarding the core performance responsibilities of the Maintenance Technician :

• Work with Site Managers and Director of Maintenance to turn around apartments in 10 days in order to maintain maximum occupancy.
• Maintains compliance with HUD / ADA / OASHA / NFPA Building regulations under the direction of Senior Management.
• Places orders, obtains competitive pricing on purchases and services.
• Accurately codes and forwards invoices promptly.
• Assists Director of Maintenance / Executive Director in preparation of annual budget.
• Completes work orders within 72 hours of receipt.
• Works in cooperation with Site Managers and Service Coordinator in serving residents. Refers resident issues to the Site Manager and Service Coordinator.
• Works with vendors and contractors when at Housing Site.
• Posts and maintains regular scheduled office hours. Office is open during these times except when approved by Sr. Mgmt.
• Performs other related duties as required.
• Follow guidelines for funding sources on grounds keeping and maintain the upkeep of the Housing Sites.
• Completes plumbing, painting, electrical work, minor construction, dry wall work, landscaping and trash removal at housing sites.
• Maintains and upkeeps required maintenance logs.
• Primary duties regarding work relations and team work :
• Understands the relationship of this job to the organization’s mission and to other jobs in the organization.
• Willingly works with co-workers, supervisors and staff to solve problems and to improve processes and services.
• Works effectively with professionals in the property management networks.
• Develops and maintains good working relationships with venders in the communities surrounding Housing sites.
• Works cooperatively with staff to develop a positive work atmosphere. Facilitates regular (weekly) staff meetings.
• Identifies and acts on opportunities to help and support work efforts of co- workers.
• Mentors, assists and trains new and / or extended staff as directed.
• Asks for help and support of own work efforts when appropriate.
• Primary duties regarding personal responsibility / accountability and Mission Support :
• Notify Sr. Management in the event of absence or tardiness.
• Willingness to work beyond normal schedule as the needs of the facility dictate with supervisory approval.
• Attends appropriate training and housing seminars.
• Ways to improve work processes, efficiency and quality are identified and discussed with the supervisor and other appropriate staff members.
• Consistent effort and attention to work results in quality services and performance.
• Mission Statements, LHS Values and its Organizational Integrity Program are accepted and followed.
• Primary duties regarding resident, guest and internal customer focus :
• Sensitivity to emotional, spiritual and practical needs of residents, families, guests and staff members is demonstrated in all interactions.
• Priorities, schedules, and efforts are adjusted to meet specific customer needs.
• Problems related to safety, cleanliness and comfort of resident and work areas are reported and / or corrected.

VII. Primary duties regarding safety issues and concerns :

• Follows established infection control precautions and procedures.
• Wears and / or uses safety equipment and supplies when indicated.
• Uses only equipment trained to use.
• Demonstrates job-specific knowledge of fire and disaster preparedness during drills

or actual situations.

Operates all equipment in a safe manner.

EDUCATION, TRAINING AND EXPERIENCE

• A minimum of 2 years experience of maintenance / ground keeping experience.
• Requires strong oral and written communication skills including the ability to interact with Senior Executives.
• Understands directions, communicates and responds to inquiries promptly; has excellent human relation skills.

Miscellaneous Details

• Physical demands are primarily moderate in nature with lifting less than fifty pounds; sitting, reaching, handling, fingering, talking, hearing and seeing.
• Regional travel will be necessary in this role.
• Working conditions are both inside and outside. Sometimes in inclement weather.
• The principal contacts for this position will include Housing Services executive management and outside vendors and business representatives.
• The general requirements will include the executions of all terms and conditions set forth in the Lutheran Homes Society Employee Handbook, including, but not limited to :
• Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace
• Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each resident and center guest
• Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code
• Complies with company policies and procedures and local, state, and federal regulations
13 days ago