Responsibilities
include :
- Periodic communication with customers regarding technical and administrative issues
- Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries
- Configure, maintain and solve Honeywell hardware and software issues including : Experion PKS, other DCS hardware / software such as LCN, TPS
- Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
- Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
- Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
- Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
- Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions
- Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience
- Lead and assist in training less experienced field service engineers
Relocation assistance may be eligible for this role.
YOU MUST HAVE
- High School Diploma or equivalent
- 5 + years’ hands on experience working with control methodology in Distributed Control System (DCS) PLC and HMI platforms
- 5 + years’ field engineering experience
- Knowledge of network architecture and control communication protocols
- Valid driver's license
- Willingness and ability to travel 50% of time
WE VALUE
- Bachelor's degree in a technical / Engineering field
- Lead experience
- At least one L4 certification on any domain Experion or TPS.
- Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC / Networking
- experience
- 3rd Party controls experience
- Project Management experience (budget control, schedules, resource allocation, reporting)
THE BUSINESS UNIT
Honeywell Process Solutions is a pioneer in automation control, instrumentation, and services for the oil and gas; refining;
energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries.
A guide in digitization, Honeywell delivers software and services that help customers overcome performance-driven pressures and uncertain market conditions to achieve game-changing business outcomes.
Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.
Our technologies are helping facilities, supply chains, and workers become more engaged, making them safer and more profitable our integrated, industry-specific solutions are tackling customers' complex problems no matter the size of operations.
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