Job Description
Job Description
The Customer Service Representative at American Leak Detection of Pittsburgh is responsible for answering customer questions, scheduling appointments, and dispatching / routing our technicians for daily jobs.
The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Pittsburgh area.
Benefits for our Customer Service Reps (CSRs) :
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Salary : $15.00 - $20.00 per hour
Customer Service Reps (CSR) Core Responsibilities :
- Answering the phones
- Explaining our services to potential clients
- Manage the customer experience
- Scheduling of appointments
- Dispatch, routing, and scheduling of jobs for our technicians
- Shift : 8 hour daytime shift, full-time
- Availability : General workday is Monday through Friday, occasional weekend availability may be required
Customer Service Representative (CSR) Qualifications :
- Excellent customer service and telephone skills
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite
- Experience in the plumbing, restoration, or construction industries- a plus but not required
- Experience using Salesforce is a plus but not required
About American Leak Detection :
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years.
Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Benefit Enrollment Customer Service Representative
A-Line Staffing is now hiring Benefits Customer Service Representative’s in Pittsburgh, PA. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. If you are interested in this Benefits Customer Service Representative position, ...
Customer Service Representative
We are looking for a Customer Service Agent (CSA) to answer calls from our current customers as well as new customers with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Customer Service...
HIRING EVENT Customer Service Representative (PIT Airport) HIRING IMMEDIATELY
Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service And Sales Representative
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients.This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all wor...
Customer Service Representative - WFH
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative (Full-Time)
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Exceptional communication and customer service s...
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative (Bilingual: Spanish and English). ...
Title: Customer Service Representative-Pharmacy MTM Services- WFH
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you! . UPMC Health Plan is hiring a team of full-time Customer Service Representatives to join our Medication Therapy Management team. Minimum 1 year customer servic...
Customer Service Representative - Flexible Shifts
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...