Customer Service Representative
Position : Customer Service Representative
Duration : 4-month contract with potential for full time hire
Job Description
A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience.
Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes.
Required Skills & Experience
- 1+ years of experience as a Customer Service Representative within a call center environment
- High school diploma or equivalent
- Proficiency utilizing Microsoft Office programs such as Outlook and Word
- Excellent communication skills and ability to resolve issues within a timely and professional manner
Nice to Have Skills & Experience
- Logistics and / or supply chain industry experience
- Bilingual in Spanish and English
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