888 Heating is looking for our next teammate! We are a fun-loving, goofy group that loves to have a great time while working hard to help our customers.
Schedule : 9 AM - 6 PM, Monday-Friday.
The Opportunity
The Customer Service Representative serves a critical function on our team making sure that our customers receive top-notch service.
This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers.
Our tight-knit team is more than just top-notch home services - at 888 Heating, we provide every team member with the autonomy to do their job and build a lasting career.
If you take pride in your work and build great relationships along the way, this is the place for you!
Compensation & Benefits
- $18 / hour + Performance Bonus and Incentives. Our CSRs averaged over $24 / hour in 2023!
- Health (with a fully company-paid option), dental, vision, and life insurance
- 401k with company match
- 5 days PTO + 1 PTO Day in your birthday month + 6 days of Sick Time
- 6 Paid Holidays
Responsibilities
- Answer inbound calls from prospective and current customers
- Schedule appointments
- Make outbound calls to existing customers to schedule jobs
- Dispatch on-call technicians to urgent customer needs
Preferred Qualifications
- Clear written and verbal communication skills
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
Requirements
- Willing to undergo background and drug tests in accordance with state and federal law
- High school diploma or equivalent
Schedule : 9 AM - 6 PM Monday-Friday
Location : In-Office, 7338 S Alton Way, Unit 16K Centennial, CO 80112
COMISC
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