Community Navigator

Job Category :

Non-Exempt Hiring Range : Pay Basis :

Hourly

Subject to Grant Funding? : Yes Essential Job Functions : 1. Provides school-children’s parents or guardians with information necessary to make informed consent for child’s participation in the EOHSS Pilot Study.

2. Provides appropriate assistance to families on issues associated with program eligibility and appointment compliance to ensure assistance and questions are addressed timely.

3. Interacts with school-based healthcare and social service providers to facilitate scheduling appointments to ensure coordination of activities related to oral health screening activities.

4. Interacts with school-based healthcare and social service providers to facilitate distribution, completion, and receipt of parental informed consent forms in advance of scheduled screenings.

5. Confirms receipt of completed and signed parental informed consent forms prior to screening dates and ensures each school-child study participant presents with a completed and signed parental consent form.

6. Researches and responds to family concerns, outside agencies, and other third-party personnel to ensure questions / concerns are addressed in a timely manner.

7. Collects and scans all parental informed consent forms, maintains electronic file of all study associated parental consent forms.

8. Coordinates, distributes, monitors, and secures all iPads used for Electronic Oral Health Screening (EOHSS) activities.

Administers surveys, ensures collection of data, ensures data is uploaded to HIPAA compliant database.

9. May assist school-based nurses with data entry into EOHSS Screening Instrument (iPad)

10. Assists Project Evaluator with data collection.

11. Travel between county schools and community locations.

12. Performs other duties as assigned

Marginal Job Functions : Required Knowledge, Skills, & Abilities : Knowledge :

1. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

2. Computers and Electronics - General knowledge of computer hardware and software, including applications and programming.

3. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services.

This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.

4. Basic knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills :

1. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2. Coordination - Proficient skills in adjusting actions in relation to others' actions.

3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.

4. Writing - Advanced skills in communicating effectively in writing as appropriate for the needs of the audience.

5. Speaking - Advanced skills in talking to others to convey information effectively.

6. Critical Thinking - Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

7. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.

8. Monitoring - Proficient skills in monitoring / assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

9. Time Management - Proficient skills in managing one's own time and the time of others.

Abilities :

1. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

2. Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

3. Written Comprehension - The ability to read and understand information and ideas in writing so others will understand.

4. Written Expression - The ability to communicate information and ideas in writing so others will understand.

5. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

6. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).

7. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Physical Requirements :

1. Near Vision - Must be able to see details at close range (within a few feet of the observer).

2. Speech Recognition - Must be able to identify and understand the speech of another person.

3. Speech Clarity - Must be able to speak clearly so others can understand you.

4. Travel - Must be able to travel on a daily and / or overnight basis.

5. May be required to work nights or weekends.

6. May be exposed to short, intermittent, and / or prolonged periods of sitting and / or standing in performance of job duties.

7. May be required to accomplish job duties using various types of equipment / supplies, to include but not limited to pens, pencils, and computer keyboards.

Job Requirements : Required Certifications / Licensures : Required Education : High School Diploma or Equivalent Major (if required) : Required Experience : 1.

High School and four (4) years of case management experience,

Associate degree or 60 college credits and two (2) years of case management experience,

Bachelor's degree and one (1) year of case management experience.

2. Ability to travel / drive between sites.

3. Computer skills such as excel, website navigation, and file transfers. Preferred Qualifications : 1. Experience with dental software programs.

2. Experience assisting clients with social services. Is this a safety sensitive position? No Background Screening Required?

No Pre-Employment Conditions : Sensitivity Disclaimer : Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.