Medical Office Receptionist
Responsibilities
- Serves patients and visitors by greeting in a friendly and welcoming manner as they arrive at our offices
- Completes and updates all required information, collects payments, and provides other information as requested
- Discharges patients after their appointment, providing them with any pertinent information as well as follow up appointments
- Check-in patients upon arrival which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents for signature as well as appropriate health questionnaires
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand
- Contact patients whose insurance is not active, or PCP is not appropriate
- Post patient charges and payments
- Complete charge and payment reconciliation
- Scan and upload documents in Document Management system
- Sort and deliver mail and PA documents received by courier
- Maintain clean work area and patient waiting area
- Participate in staff and educational meetings
- May rotate working in the office and remote / telework
- 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy
- Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable
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Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable. Serves patients and visitors by greeting in a friendly and welcoming manner as they arrive at our offices. May rotate working in the office and remote/telework. ...
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