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Patient Financial Analyst II

Vets Hired
San Antonio, TX, United States
Full-time

Responsibilities :

Inquiry Management : Receive and log patient inquiries; screen and prioritize to ensure timely responses.

Verification : Very patient documentation to ensure accuracy and completeness.

Coordination : Execute established processes to gather input from other departments for comprehensive responses.

Tool Utilization : Utilize tools and resources such as Tableau Dashboards, Cerner Patient Accounting / Revenue Cycle, and SharePoint for the evaluation and resolution inquiries.

Communication : Draft clear and processional patient communication regarding inquiry resolutions.

Documentation : Manage and securely store all case files, including protected health information (PHI) and personally identifiable information (PII).

Trend Analysis : Recognize trends in inquiries and assist with implementing preventative measures.

Process Improvement : Identify opportunities for enhancing internal processes communicate these improvements effectively.

Performance Tracking : Accurately track and document program performance KPIs and metrics related to inquiry volume, processing times, and resolution rates.

Reporting : Communicate findings and updates clearly across various formats.

26 days ago
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