Sales & Events Coordinator
Sales & Events Coordinator
Are you the right applicant for this opportunity Find out by reading through the role overview below.
We are seeking an experienced Sales and Events Coordinator to assist the Sales team by performing clerical and administrative duties related to guest and hotel communications.
Job Description :
- Act as Liaison between Sales Manager(s) and clients in Sales Manager absence. Take booking inquiry information via phone and prepare proper paperwork.
- Use various computer word processing and other software packages to enter data, produce proposal, banquet event orders, contracts, correspondence, forms, memorandum and other documents.
- Answer telephone and respond to caller inquiries and / or direct to the applicable person or department
- Handle individual reservations for VIP clients and groups. Ensure that all arrangements, including billing and upgrades, are handled properly, coordinating with other departments through oral and written instruction.
- Coordinate all "turnover" group and Catering events to include updating clients on pick up and cut-off date information, producing banquet event orders and resumes, entering rooming lists, processing advanced deposits and final charges and supervising all Catering functions.
- Maintaining group pick up information and process rebates / commission, as required
- Assist with VIP gifts and coordination of client appreciation events
- Participate in monthly volunteer activities
- Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.
- Comply with attendance rules and be available to work on a regular basis.
- Perform special projects and any other responsibilities as assigned.
JOB REQUIREMENTS
Competencies :
- High School Diploma required. Some college coursework preferred.
- Minimum 1 year of Hotel Sales & Catering department or previous administrative experience preferred.
- Strong communications and computer skills with proficiency in Microsoft Office
- Must possess outstanding organizational, interpersonal, administrative skills, and time management skills as well as excellent attention to detail.
- Knowledge of Marriott software FOSSE and MARSHA preferred.
- Must be able to work some evenings, weekends and holidays to oversee event execution and be on-site Hotel contact.
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