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General Manager - Park Terrace

General Manager - Park Terrace

Action Property ManagementSan Francisco, CA, United States
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Overview

Action Property Management is seeking a General Manager for Park Terrace in San Francisco. The General Manager oversees daily operations and overall management of a premier residential community, fostering strong relationships with homeowners, Board members, and on-site teams, and ensuring property standards align with Action’s values and service excellence.

Schedule : Monday - Friday 8am - 5pm; must be available for evening Board meetings.

Compensation : up to $120K per year + comprehensive benefits.

Key Responsibilities

  • Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
  • Ensure team adherence to company policies, procedures, and performance standards.
  • Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
  • Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
  • Oversee daily operations to maintain high standards of property quality, safety, and service.
  • Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
  • Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
  • Ensure compliance with all local, state, federal regulations, and company policies.
  • Promote community engagement through events, communications, and homeowner outreach.
  • Drive long-term strategic planning and identify opportunities for improvement and innovation.

Required Skills / Abilities

  • Minimum of 3 years of property management experience. HOA high rise experience preferred.
  • CMCA certification or the ability to obtain within first 6 months.
  • Ability to attend evening Board meetings as needed.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to build and maintain client and resident relationships.
  • Proven ability to lead teams, manage multiple priorities, and drive results.
  • Skilled at developing and executing plans to achieve community objectives.
  • Effective presentation skills.
  • Acts ethically and upholds Action Property Management’s values.
  • Proficiency in property management software and Microsoft Office Suite.
  • Strong knowledge of budgeting, audits, reserve studies, and financial reporting.
  • How You\'ll Make An Impact

  • You will be the expert consultant to the Association and the Board of Directors on matters and concerns : California Common Interest Development law and high-rise requirements, Davis-Stirling Common Interest Development Act, Civil Codes applicable to non-compliance issues.
  • Education / Certifications

  • Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
  • CMCA certification preferred or the ability to obtain within 6 months of employment.
  • Why You\'ll Love Working at Action

  • Award-Winning Culture : 2025 Great Place to Work Certification.
  • Highly Rated Employer : Glassdoor reviews available.
  • Comprehensive Benefits : Salary, health insurance, and 401(k) matching for qualifying team members.
  • Work-Life Balance : Vacation, sick time, holiday pay, and birthday holiday.
  • Cutting Edge Technology : Industry-leading tools and resources.
  • Career Growth : Support for professional development and goal achievement.
  • Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

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    General Manager • San Francisco, CA, United States

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