A company is looking for a Manager, Member Success Operations to lead their service center team.Key Responsibilities : Oversee daily operations of the Member Success organization, ensuring team availability and resource alignmentSupport KPIs and implement best practices to enhance customer satisfaction and operational performanceCollaborate with leadership to align operational goals with strategic planningRequired Qualifications : Minimum of 2 years of leadership experience in a customer care / call center environmentMinimum of 3 years of experience with call center operations, including training and workforce managementExcellent understanding of call center technology and software applications, with experience in Zendesk preferredAbility to analyze data and make data-driven decisions to improve performanceSound knowledge of call center operations, performance metrics, and quality assurance processes
Member Success Operations Manager
A company is looking for a Manager, Member Success Operations to lead their service center team. ...
Customer Success Operations Manager
Key ResponsibilitiesAct as a trusted advisor to customer success leadership and influence department strategyDevelop and document processes for the customer journey, including launch, adoption, expansion, and renewalsAnalyze data to identify trends and opportunities for improving customer retention ...
Member Escalations Operations Manager
A company is looking for a Member Escalations Operations Manager to oversee a service-focused production operation. ...
Certified Receptionist Concierge Belmont Village Senior Living - Urgently hiring!
Immediately Hiring Receptionist Concierge. ...
Receptionist Administrative Assistant
A company is looking for a Receptionist/Administrative Assistant. ...
Bilingual Customer Service Representative
It is our goal to provide exceptional customer service in a courteous, professional manner, demonstrating a high level of commitment to our mission and values. Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, pr...
Customer Success Manager
We’re looking for a Customer Success Manager to join us here at Lumo! As our Customer Success Manager, we are looking for someone with a background in customer relationship management, dedicated to providing impactful solutions that result in highly successful accounts enabling strong adoption, rene...
Part Time - Head Cashier - Flexible
Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.Approaches and interacts with customers to proactively recommend products and services appr...
Virtual Customer Service Representative
About the job Virtual Customer Service Representative. Answering questions regarding products or services the customer may have. At least 1 year of call center experience OR 2 years of customer service experience. SL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service) and no VPN services. ...
General Manager(07702) - 3520 Ashford St
Once you enter into management you are quickly on your way to learning the skills necessary to be General Manager of a store. Who knows, maybe you are the next Domino's franchisee! With proper experience our Assistants and General Managers earn $21 to $276 per hour including sick pay, possible vaca...