Talent.com
Guest Lead

Guest Lead

Altar'd StateDurham, NC, US
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Guest Lead

Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.

What We Offer

$20 / hour base pay

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Free Mental Health support

Free Financial Wellness support

People

  • Fosters a guest-focused team environment
  • Serves as Manager on Duty
  • Helps develop team to accomplish store's business objectives
  • Creates a learning environment for associates
  • Addresses guest concerns
  • Shares information and communicates clearly
  • Holds self and employees accountable
  • Manages conflict and coaches
  • Empowers and involves associates in decision-making
  • Fosters team commitment
  • Leads through change and adversity
  • Acknowledges, interacts and builds relationships with guests
  • Consistently receives positive feedback
  • Communicates effectively
  • Treats others fairly
  • Supports an environment of learning and trust

Process

  • Ensures attainment of sales and inventory shortage goals
  • Implements merchandise presentation
  • Understands the Altar'd State culture
  • Consistently meets or exceeds goals
  • Controls workflow
  • Executes task directives
  • Completes opening / closing procedures
  • Adheres to loss prevention practices
  • Maintains a safe work environment
  • Participates in inventory preparation
  • Participates in store walk-throughs
  • Communicates effectively
  • Recommends ideas to improve standards
  • Reports to work
  • Receives feedback
  • Presentation

  • Maintains brand aesthetic and relevance
  • Maintains a clean and presentable store
  • Assists in merchandising displays
  • Represents the brand
  • Qualifications

  • Must be 18 years of age
  • Previous retail experience preferred
  • Physical ability to perform tasks
  • Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

    We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition :

  • #73 in Fortune 100 Best Companies to Work For 2023
  • #4 in Fortune Best Workplaces in Retail 2022
  • #93 in Best Workplaces for Millennials 2023
  • #34 in Fortune Best Workplaces for Women 2022
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