EXECUTIVE HOUSEKEEPER

Executive Housekeeper

Job Category : Housekeeping Requisition Number : EXECU04608 Showing 1 location Job Details

Description

At Hampton Inn Hallandale Beach, we love hiring friendly, authentic, caring and thoughtful people, just like you. Bring your Hamptonality! We are looking for a dedicated Front Office Manager to join our Team.

Position Overview : Directs the Housekeeping team to ensure clean, orderly, and attractive conditions of the property including Laundry

Essential Job Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Directs the Housekeeping staff, by coaching, counseling, providing guidance, correcting work, while motivating team to improve and maintain positive morale.
• Provides training and education for the Housekeeping staff, to include completing performance reviews.
• Establishes standards and procedures for work of housekeeping staff. Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy
• Interviews, hires, trains, resolves problems, provides open communication and recommends discipline and / or termination when appropriate
• Establish & maintaining finances of department, to include cost per occupied room under budget guidelines; budget development and monitoring;

maintain productivity and labor cost. Prepare reports as necessary

• Inspects and evaluates physical condition of establishment (room quality, cleanliness, facilities) to include VIP rooms, ensuring service standards are met
• Submits recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space; follow up on Work Orders submitted to Engineering department.
• Coordinates deep cleaning projects
• Investigates new and improved cleaning instruments and methods.
• Ensures that quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Compiles and reports accurate status of guest rooms to front office.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Establishes and maintains adequate supplies for efficient operation of department; conducts inventories of linen, supplies and equipment on a monthly basis, ordering and receiving supplies so as to maintain adequate inventory levels
• Plans and conducts staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
• Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with propertys Hazcom program
• Evaluates condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.

Qualifications, Job knowledge, Experience, Skills, Abilities :

• 4 Year College degree preferred in Hospitality or Business field
• 3+ years of experience in hotel industry, preferably Housekeeping area
• Management experience required
• Hilton brands experience preferred
• Bilingual English / Spanish, English / Creole preferred. Excellent communication skills, both verbally and in writing.
• Strong computer skills
• Ability to manage and resolve conflict.
• Ability to multitask

Physical requirements of the position and work environment :

• Must be able to walk, climb stairs
• Must be able to bend, stoop, crouch
• Must use hands to reach, grasp, handle, pull and push
• Must have good near and far vision
• Must be able to hear, talk, smell
• Must be able to lift & carry up to 50 pounds
• Duties performed indoors and outdoors. Noise level moderate.

Additional Property Specific Functions :

• Ability to communicate in the language used in the workplace. Knowledge of a foreign language (Spanish) highly preferred.
• Conduct safety audits and fire drills at least twice a year.
• Lead the Safety Committee and monthly Safety Committee Meetings, including the distribution of the meeting minutes.
• Knowledge of PMS OnQ.
• Perform guest room lock reads as necessary.
• Maintain and follow the maintenance schedule of elevators, fire alarm, alarm panel, fire sprinklers and backflow.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more!

Turnberry Doing Social Good is Turnberrys initiative to make an impact in the local community and we are committed to supporting high impact initiatives and organizations and are proud partners of many local and national charities.

Exceptionally Managed by Turnberry.

A rewarding and challenging experience awaits you as a Turnberry team member. We are one of America's premier real estate development and property management companies.

Founded more than 50 years ago, Turnberry has built over 20 million square feet of retail space, more than 7,000 luxury condominium and condo-hotel units, 1.

5 million square feet of class A office space, in excess of 2,000 hotel and luxury resort rooms, as well as a number of exciting new projects currently in various phases of development.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

Hilton is #1 on Fortune's Best Big Companies to Work For list in 2021

Skills

Required

Detail Oriented *Expert* Organizational Skills *Advanced* Dedicated : Devoted to a task or purpose with loyalty or integrity Goal Completion : Inspired to perform well by the completion of tasks Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Education

Required

High School / GED or better.

Preferred

4-year Degree or better in Hospitality Management or related field.

Experience

Required

Less than 1 year : Management experience

3 years : 3+ years of experience in hotel industry, preferably Housekeeping area

Preferred

Less than 1 year : Hilton Brands Experience