Job Description
Job Description
ROLE DESCRIPTION :
As a Customer Service Representative I with Cothran Carroll State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and identify potential gaps in insurance.
- Use exception communication to efficiently meet the needs of customers while promoting the development of our business.
- Drive the growth of our office Google reviews.
- Use an educational approach when talking to customers about their coverages and potential gaps in insurance.
QUALIFICATIONS :
- Bilingual Spanish- required
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive problem-solving skills
BENEFITS :
- Hourly pay plus commission / bonus
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Valuable career-building experience
Insurance Account Representative - State Farm Agent Team Member
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents employees are not employees of State Farm. We are seeking a motivated and customer-focused individual to join our team as an Insurance Account Representative (Sales). As a key ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Live Insurance Agent / customer service
Sells Life insurance products to prospective customers. ...
Customer Service Representative
The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries. Maintain relationships, gather feedback, and follow up with customers to ensure customer satisfaction. The CSR's will actively engage customer...
Customer Service Representative (NO proof of Vaccination required)
Job Duties: · Inbound and outbound calling · Scheduling appointments with clients who request our benefits · Presenting and explaining insurance products and benefits packages over Zoom video call · ...
Customer Service Representative
We want you to join our team as a Customer Service Representative. Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Customer Service Represen...
Insurance Customer Service Representative - Remote
Insurance Customer Service Representative - Remote Job Overview We are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. Remote Customer Service Representative Positions Offer A competitive salary with an earning pot...
Customer Service Representative Oil & Gas
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology. Customer Service Representative Oil & Gas. Merit Services is looking for a candidate who has stro...
Customer Service Representative – Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...