Search jobs > Palatine, IL > Concierge

Community Concierge

YMCA of Metropolitan Chicago
Palatine, IL, United States
$16,2 an hour
Full-time

Description

Inspiring Change through the Power of Play! Buehler YMCA is hiring a Community Concierge team who want to turn their passion for customer service into a career .

The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services.

We're looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support - individuals like you!

Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA.

Salary range starts at $16.20 per hour and opportunities to grow within the organization

Scope and Responsibility

  • Greet community members and guests and make them feel welcome and engaged
  • Answer phones and email inquiries
  • Actively manage customer transactions
  • Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times
  • Anticipate individuals needs in order to accommodate them and provide an exceptional customer experience
  • Maintain inventory of supplies and order new stock, as needed
  • Ensure front desk operations run smoothly and efficiently
  • Conduct hub tours responsive to the needs of prospective customers; sell memberships

Requirements

  • At least 18 years of age
  • Earned high school diploma or GED
  • Ability to work flexible hours, weekends, and / or holidays, as needed
  • Top-notch verbal, written, and interpersonal communication skills
  • Bilingual, English / Spanish highly preferred

Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by :

  • Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
  • Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
  • Reporting any suspicious behavior and violation of policy and procedures to your supervisor
  • Completing all child abuse prevention training as required

Qualifications

Behaviors

Team Player - Works well as a member of a group

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic - Shows intense and eager enjoyment and interest

Motivations

Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

Self-Starter - Inspired to perform without outside help

30+ days ago
Related jobs
Promoted
YMCA of Metropolitan Chicago
Crystal Lake, Illinois

Make a Difference in Your Community - the Sage YMCA located in Crystal Lake, IL is now hiring a full-time Manager, Community Concierge!. Manage the Community Hub's concierge team, including front-desk operations, scheduling and attendance, and administration. We're looking for talented individuals w...

Promoted
YMCA of Metropolitan Chicago
Crystal Lake, Illinois

Inspiring Change through the Power of Play! Sage YMCA located in Crystal Lake, IL is hiring a Community Concierge team who want to turn their passion for customer service into a career. Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean...

Promoted
Belmont Village
Glenview, Illinois

Full AND Part-Time 2nd and 3rd Shift Caregivers. As a Belmont Village Caregiver, you will provide hands-on personal assistance to a group of seniors living within our large Assisted Living and Memory Care community. The Caregiver role is ideal for someone who is dependable, detail oriented, patient,...

Promoted
Target
Niles, Illinois

Starting Hourly Rate / Salario por Hora Inicial: $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions an...

Promoted
Platinum Care Group
Park Ridge, Illinois

We are currently seeking experienced caregivers to join our team in the Cook County area to include the city of Chicago and it's neighboring suburbs. As a Caregiver, you will play a crucial role in enhancing the quality of life for our clients. If you are an experienced caregiver with a passion for ...

Promoted
Home Instead
Des Plaines, Illinois

We focus on what is important to our Caregivers and understand that. Caregivers/CNA ALL SHIFTS available:. ...

Promoted
Always Best Care
Glenview, Illinois

Currently, we are looking to add Caring Stars ( Caregivers ) to our growing team! Our clients are located throughout North Shore!. Our Caregivers are the keystone of our business, providing one on one care to seniors and their families struggling to keep their independence on a daily basis. Our Care...

Promoted
Ascension
Des Plaines, Illinois

Presence Holy Family Golf Med Plaza, part of Ascension Living brings it all together for you at our beautiful community.You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to ...

Promoted
Elgin Community College
Elgin, Illinois

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other st...

Promoted
North Shore Compassionate Care
Highland Park, Illinois

We take great pride in all our caregivers, as well as the clients we assist at home. We are seeking energetic, motivated & professional caregivers and CNA’s to join our expansive team. Caregiver referral bonus available (when criteria is met). ...