Call center Agent

Job Description

Job Description

Join a dynamic team in Ohio where your passion for helping others meets a rewarding career. Provide exceptional customer service, solve problems, and grow with a company that values your contributions.

Make a meaningful impact every day!Located in Columbus, Ohio

For faster consideration, email your resume to [email protected]

salary : $19 - $19.01 per hour

shift : First

work hours : 8 AM - 4 PM

education : High School

Responsibilities

What you'll do :

• Client Support Services handle incoming phone calls regarding inquiries on customer accounts
• Calls need to be handled with a high degree of accuracy and efficiency
• Support areas include client cash management products and services, online and mobile app requests, and general account or financial-related inquiries
• Successful applicants will be highly professional, career-driven, and committed to World-Class Service

What you'll bring :

• Previous contact center experience
• High volume customer service

What you'll get :

• Market competitive pay
• State-of-the-art training
• Supportive management invested in your success

The essential functions of this role include :

• working in a smoke free environment
• working weekends

Skills

• Customer Service (2 years of experience is preferred)
• Active Listening
• Telephone Etiquette
• Typing Skills
• Basic Computer Skills
• Empathy
• Follow-up

Qualifications

• Years of experience : 3 years
• Experience level : Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.