Field Service Technician - San Francisco, CA

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Position Description :

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology.

You will be responsible for troubleshooting, repairing, and updating medical devices in a laboratory setting. The current product line being supported is a gene sequencing device.

This is a great opportunity for you to advance your technical and leadership skills!

We are hiring immediately with an expected start date of ASAP. You will have the opportunity to grow into new roles while traveling to different locations weekly and learning the medical device industry.

Responsibilities :

Organizing, testing, and updating medical devices, installing and configuring hardware, software, and network products.

Set-up and organization of equipment and workstations.

Conduct routine checks and records data from product tests after installation and configuration.

Per-diem position requiring travel and flexibility to travel to different locations within the United States weekly.

Weekly assignments, ranging 3-5 days per assignment. Travel nationally to support customer needs.

Appropriate PPE is provided to all employees prior to the start of assignments.

Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment.

We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements :

An active and unrestricted driver license is required for this position

Prior experience as Field Service Engineer preferred but not required

Entry level engineer role with 1-2 years of working experience preferred

Background in electronics or Electronics and Engineering Technology (EET)

Ability to work independently in team environment

Ability to work effectively in highly sensitive environment

Strong communication and documentation skills

Ability to travel regionally and nationally

International travel and passport or dual Canadian citizenship required for positions located in the Northern states

Must be comfortable with basic software programs and Microsoft operating system

Ability to assemble and disassemble equipment and devices

Ability to sit and stand for long periods of time and lift up to 50 pounds

Experience in healthcare, field service, engineering, biomedical, electronics, electrical, or technical work is beneficial for this position.

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.

We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role is $35.00-$40.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience;

location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.