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Patient Authorization Representative

Patient Authorization Representative

University of California - Los Angeles HealthLos Angeles, California, United States
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Description

As a Patient Authorization Representative, you will be responsible for :

  • Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
  • Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
  • Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
  • Informing patients of their financial responsibility
  • Answering a busy phone system
  • Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range : $30.47 - $47.85 Hourly

Qualifications

We're seeking a flexible, customer-focused, detail-oriented individual with :

  • Experience with pharmaceutical / medical insurance verification and authorization
  • Excellent communication, interpersonal, organizational, prioritizing and analytical skills
  • Working knowledge of third-party payor verification terminology
  • Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
  • Computer proficiency with Word, Excel, and CareConnect system
  • Experience with medical office procedures, including scheduling appointments
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    Patient Representative • Los Angeles, California, United States

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