Professional Sales Representative

About the job :

Cal Tile Center is a family-owned business providing quality products and excellent service to Homeowners, Contractors, Interior Designers and Architects.

As a direct importer of natural stone, porcelain tile, and much more. We can offer our customers attractive prices on a large variety of stocked products.

Also, we are distributors of some of the most recognizable brands such as recognizable brands such as Marrazzi, American Olean, DalTile, Pantal, Sicis, Fujiwa pool tile, Cepac pool tile, Adex and Landscape tiles / stones and our own imported tiles from factories in Italy and Spain.

Job Description :

Please note that this is an Inside Sales Role

The stars are in alignment. Now is the time to join our sales team.

IF THESE WORDS RESONATE WITH YOU : Resilient. Ambitious. Hunter. Strong Work Ethic. Mission-driven. Client-Centric. Then please read on.

To be successful in our Sales Rep role, you will be a high performing, B2C sales professional who has a track record of selling products and solutions to a variety of personality types.

Keep Reading IF :

YOU GENUINELY LOVE SALES. You are an expert in sales and service in comparable industries. You take ownership of sales performance and have a proven track record of exceeding sales goals and metrics while exploring new markets and revenue-generating opportunities.

Because of your strong rapport-building and follow-up, what you love most is establishing a relationship and guiding the customer through the sales process, ensuring that their expectations are exceeded.

YOU ARE EMPATHETIC AND COMPASSIONATE. You take pride in creating an engaging customer experience. You take a non-judgmental approach to the service you provide and the products that you recommend.

You are an excellent listener, and your #1 goal is to assess the customer’s needs and make sure that they’re taken care of.

Customers can count on you to be a resource for all products and services.

YOU ARE SELF-MOTIVATED. You have a proven track record of follow through and staying in constant communication with customers and team members.

You stay focused and hold yourself accountable for continuously driving the sales activities forward.

ESSENTIAL JOB FUNCTIONS MAY INCLUDE :

Within the first 30 days :

• Fully understands the sales process and benefits of the company’s products.
• Has shadowed other sales reps to observe the sales process, customer assessment process, as well as individual sales styles.
• Has begun familiarizing themselves with company procedures, documentation, and tasks in position.

Within the first 60 days and ongoing :

• Provides the best possible customer experience through team effort at store.
• Prospecting new clients weekly using a variety of sales methods like networking referrals and cold calling.
• Develop sales goals with general manager and action plan for the following 90 days.

Within the first 90 days and ongoing :

• Self-manage performance and ensure monthly sales goals are met with a minimum of $50k+ in sales.
• Establishes and maintains client relationships during and after the sales process.
• Able to fully educate customers about all our products and solutions through detailed explanations, demonstrations and using the consultative sales process.
• Shows strong detail-oriented work for all orders to ensure superior customer satisfaction.

Within the first 6 months and ongoing :

• Has developed their pipeline and client base to ensure sales targets are met.
• Ensure monthly sales goals are met with a minimum of $75k+ in sales.
• Has met individual sales goals.

Within the first 12 months and ongoing :

• Should be completely independent, make decisions that are of higher accountability based on cost / revenue basis, handle higher volume of sales, prospects and leads.
• Self-manage performance and ensure monthly sales goals are met with over $100k+ in sales per month.

Qualifications

Got the skills and experience? Here’s what we’re looking for :

• 3+ years of successful sales experience
• High School diploma, bachelor’s degree strongly preferred.
• Background in flooring, tile, remodel sales is a plus, but not required.
• Solid presentation skills with the ability to address customer needs at all levels.
• Proficiency in Microsoft office (Outlook, Word, Excel, Power Point) and Customer Relationship Manager (CRM) software i.e. Salesforce etc.
• Basic Math skills.
• Working knowledge of customer and market dynamics and requirements.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• Ability to lift and carry up to 20lbs.

Additional Information

And here’s our end of the bargain!

• OTE of $100,000 (base plus commission)
• Medical / dental and vision coverage
• Paid vacation
• Generous employee discount on products

At Cal Tile Center, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive team that is representative of the customers that we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Cal Tile Center is more than a great place to work it’s a great experience to be part of.

Day in and day out, we give everything we’ve got to deliver products, solutions, and service that instill a sense of pride and accomplishment.

To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So, if you’re a down-to-earth sales professional who shares our desire for making a sale, we’d love to hear from you.