Oak View Group :
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet .
Position Summary :
The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment.
Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Position Details :
- Part-time position
- Shifts include nights, weekends, and holidays
This role will pay an hourly rate between $13 to $14 plus tips
Benefits for PT roles : 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue :
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences.
We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.
Moody Center is Austins new arena that gave the Live Music Capital of the World the world-class arena it deserves. Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet.
Designed specifically for concerts, the new arena is home to The University of Texas Womens and Mens basketball games, family shows, and other sporting and community events.
Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation / C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey.
Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.
We want you to join our team and create the most electric entertainment experience in the nation.
Visit www.moodycenteratx.com to learn more about our mission to be #BeATXcellent.
For additional information and news, follow @moodycenteratx on Facebook , Instagram , Twitter , YouTube and Tik Tok .
Responsibilities :
- Assists with setup of food service areas within specific suites
- Organizes and prepares for events in assigned locations
- Assures that all equipment is operable and clean prior to start of event.
- Monitors and maintains food quality
- Greet guests in a courteous, friendly manner
- Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
- Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Monitors inventory and communicates when stock becomes low.
- Demonstrate full knowledge of food and beverage menu items and accompaniments
- Listen and respond to customer requests or concerns.
- Maintain stock of all supplies the guests may need within the suites throughout the event.
- Maintains sanitation, health and safety standards in work areas.
- Perform other duties as assigned.
Qualifications :
The qualifications listed below represent the credentials necessary to perform the essential functions of this position.
To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, and guests.
- Ability to speak, read and write in English.
- A true spirit of hospitality, relationship building and an ability to have fun at work in a live-event driven environment
- Ability to work well in a team-oriented, fast-paced environment.
- Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center.
- Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards.
Strengthened by our Differences. United to Make a Difference :
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.
We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence .
Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer :
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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