Job Description
Job Description
Main Objective
Manage the process and flow of orders to ensure they are completed correctly and on time.
Job Summary
Join the team that is changing the way that Branding is being done! The CSR associate provides great customer service that earns loyal relationships and profitable business.
As a partner with our sales team, they offer exceptional sales support with their knowledge and friendly personal attention.
Together with their salesperson(s), they make a competitive team that is customer driven to generate repeat orders and new revenue streams.
The CSR works on the Order Flow System to manage orders efficiently and successfully. They develop supplier relationships, which provide extra support when needed.
The CSR takes personal accountability for expediting shipments that meet or exceed our customer’s expectations.
The CSR associate must interface well with our sales representatives and suppliers to create profitable solutions and good feelings.
They lead by example. Their actions and decisions encourage those who work with them to be dedicated to our vision, mission, and values.
Duties and Responsibilities
- Take charge of customer problems, vendor errors, and shipping discrepancies by responding the same day with profitable solutions.
- Communicate and escalate order issues before problems occur.
- Develop and cultivate positive salesperson partnerships with proactive support and personal attention to show you care and reinforce you’re a team
- Perform other duties as assigned by the President / Manager from time to time.
E04JI80071aq40013a0
Customer Service Representative- Lehi
A Customer Service Representative (CSR) provides all the necessary communication to insurance companies and customers in regard to the repair process and whether or not there is any additional damage needing to be repaired on the vehicle. A CSR is a self-motivator who is driven, dedicated, has good ...
Customer Service/Sales Representative
Customer Service Rep / Sales Rep. Customer Service Rep / Sales Rep. A DAY IN THE LIFE OF A CUSTOMER SERVICE REP / SALES REP. As a Customer Service Rep / Sales Rep, you are the voice of our company. ...
Customer Service Representative
Customer Service Representative - In American Fork, UT. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. Excellent customer service attitude. Answering phones, emails, and live chat from customers. ...
Customer Service Representative
Looking for motivated people who love to interact with customers, providing great customer service while working in a fast paced team environment, and learn valuable automotive skills with great advancement opportunities. ...
Healthcare Customer Service Representative - Work From Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers. This position handles the customer service inquiries and verifying of account information via telephone or email correspondence....
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...