Customer Support Representative

VirtualVocations
Lincolnwood, Illinois, United States
Full-time
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A company is looking for an Associate Support Consultant to provide customer service and support for their EHR platform.Key ResponsibilitiesProvide live chat, email, and phone support to the EHR communityEducate doctors and their staff on the functionality of the EHR platformDocument and manage customer interactions in the Salesforce CRM systemRequired QualificationsBachelor's degree (preferred)Previous customer service experienceDependable with the ability to work in a fast-paced environmentCapable of working in a remote settingAvailability to work between 8 : 00 am EST and 8 : 00 pm EST

1 day ago
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