Talent Services Analyst

VirtualVocationsKnoxville, Tennessee, United States

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A company is looking for a Talent Services Analyst.

Key Responsibilities

Oversee case management within Workday Help, ensuring timely resolution of employee inquiries and maintaining service delivery metrics

Drive compliance initiatives and manage training, audit requests, and alignment with HR policies and labor laws

Enhance HR systems and processes through workflow improvements, data integrity maintenance, and operational support

Required Qualifications

3-4 years of experience in HR Operations, HR Shared Services, or HR Generalist role

Proficiency in an HRIS platform, preferably Workday

Strong analytical skills and proficiency in Microsoft Excel and reporting tools

Experience with global labor laws and visa / work permit regulations is a plus

Commitment to creating inclusive and respectful environments

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Service Analyst • Knoxville, Tennessee, United States

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