Food and Beverage Supervisor
Location : Bayside Kitchen + Bar / Hilton Bayside Campus
Life as a Food and Beverage Supervisor :
Ensures restaurant adheres to all standards as outlined by brand or hotel franchise.
Inspects daily pre and post-shift side work and cleanliness of outlet areas.
Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
Maintains standards of food and beverage quality and guest services; resolves guest
complaints.
Assists in employee discipline, recognition and performance evaluations.
Monitors performance of the restaurant through analysis of guest feedback and
financial reports; initiates corrective action.
Participates in monthly inventories. Initiates programs to reduce breakage and loss
in China, Glass and Silver.
Maintains open lines of communication with all employees and departments.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest
satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures and is able to effectively communicate
them to subordinates.
Aggressively recruits and staffs department using company hiring standards (i.e.
behavioral questioning, reference checks, evaluations and team interviews).
Conducts training classes regarding safety, security, department procedures and
service guidelines.
Fulfills Manager on Duty shifts.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA,
EEOC, Wage Hour and Health laws
What we're looking for :
- Must be able to work nights, weekends, and holidays as needed.
- A minimum of one year food and beverage and / or hospitality related work experience required.
What to expect in your first few months :
First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel food and beverage operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!
The perks working for us :
- Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
- Paid time off for full AND part time associates
- Travel discounts at hotel partners and franchises around the world
- Participation in our Wellness program
- On-demand pay opportunities for instant pay between paychecks
- Leadership development program and growth opportunities
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