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Customer Service Specialist

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Customer Service Specialist to provide support in a remote contact center environment.Key ResponsibilitiesProcess and research unemployment insurance claimsAssist customers with complex issues via incoming callsMaintain composure in escalated situations while handling multiple responsibilitiesRequired Qualifications, Training, and EducationMust be a current resident of the United StatesHigh school diploma or equivalent requiredMust pass a criminal background checkProficiency in Excel, Word, and Outlook Office productsMust type at least 30 WPM

14 days ago
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