Assistant General Manager

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real management experience and make a difference?

Check out Goldfish Swim School! We’re a rapidly growing, award-winning franchise that is not your typical company!

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events! We offer paid training and due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits :

• Leadership roles
• Set weekly schedule that rarely changes after completion of training.
• Great pay with excellent bonus opportunities
• Same day pay option! Work a shift and get part of your pay at the end of the day!
• Valuable work experience
• Increased social opportunities
• Future references / referrals

Requirements :

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Title :

Assistant General Manager

Reports to : General Manager

General Manager

FLSA Status : Exempt

Exempt

Summary :

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.

Duties and Responsibilities :

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Assists General Manager and department managers with fulfillment of the daily tasks.
• Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
• Trains and oversees wet side to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
• Gains knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities ( Fun Department) with the goal of achieving improved employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Fulfills other duties and responsibilities as assigned by the Employer.

Education / Experience :

High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor / coach, camp counselor and / or childcare provider required.

Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses :

Certified Pool Operator, Shallow Water Lifeguard, CPR / AED and first Aid certification required (training provided by GSS).

Work Environment :

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location.

Each franchisee can set their own wages, benefit programs, and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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