Assistant Manager

Job Description

Job Description

Please note we will only consider candidates who complete the phone pre-screening step. Please see application steps below.

We prioritize candidates who want to grow with the company. Thank you!

PAY, BENEFITS, ADVANCEMENT OPPORTUNITIES -

$25 / hr. Set pay increases / bonuses based on sales goals.

paid Holiday PTO based on performance and on sales.

PTO and health benefits included.

Available shifts as follows :

Tuesday-Saturday or Sunday-Thursday

Hours are 12 PM - 9 PM on weekdays, and 845 AM -515 PM on weekdays.

JOB DUTIES

• Selling customers on the phone and email (soft sales, not cold calling) on why we are the premier school for music lessons, and converting them to registered clients.
• Interacting with families and students
• Adjusting student schedules / billing
• Organizing files / documents
• Keeping school clean and organized
• Ensuring school operations go smoothly
• Solving admin and operational issues
• Reporting to school managers
• Using phone scripts
• Outbound sales follow up calls
• Attending staff meetings
• Ability to multi-task
• Tardy and forgetful people need not apply
• Coordinating and working school concerts

QUALIFICATIONS

• Amazing articulate phone voice / Strong phone sales skills
• Loves music and is enthusiastic about working in a noisy music school environment, although no music knowledge is required.

This is a customer service / sales / admin position.

• Strong customer service background (restaurants, service industry, sales, retail, banking).
• Looking for someone who LOVES people, isn't afraid to sell with their personality and is looking for a unique career opportunity.
• This job is a step up for you!
• Fast learner and strong work initiative to jump in and get things done
• Problem solver
• Strong attention to detail and double checking work a must
• Strong verbal and written communication, and strong typing abilities for fast processing of information / data
• Proficiency in Google suite (docs / sheets) and Microsoft suite (word / excel)
• Outgoing
• Hard-working / driven
• Sales / Client retention driven
• Dependable
• Enthusiastic about creating a safe, professional, and nurturing environment for parents and young children
• Leadership skills
• Is enthusiastic about / not afraid to do sales alongside admin
• Your success is our success! There are lots of growth opportunities in this position.

ABOUT US

Founded in 2004, we are Orange County's fastest growing music school comprised of professional music educators who come from throughout Orange County and surrounding cities and are supported by a dedicated customer-service, administrative staff.

We believe we are successful because we are equally committed to the happiness and success of our teachers as our students, and we offer ongoing professional development for our teachers through pedagogy training.

Besides offering premiere music lessons, we also offer a unique recording based curriculum and have taken our students to world class stages like Carnegie Hall, Kennedy Center, and Segerstrom Center for the Arts.

Come see why we were voted the #1 music school in Irvine!

The front desk Assistant Manager roles are fast paced positions that are the heart of the operations and enrollment growth of the school, and are meant for reliable go-getters and can-doers who excel under pressure.

This is a sales / admin / customer service position.

Music background is not required although it can be helpful!

Why Apply?

Irvine School of Music

Are you a restaurant / retail / admin / hospitality professional who has a passion for sales and is looking for a career change into a fun, fast paced, dynamic music school environment where you will be playing a crucial role in sales and customer service?

No music background needed, but perhaps you have a passion for music and arts and want to work in an environment related to those fields?

Then apply!

Application Instructions