A company is looking for a Service Recovery Project Manager to create and maintain a cross-functional service recovery plan and manage recovery projects.
Key ResponsibilitiesDefine recovery processes and assign roles to address service disruptionsCommunicate business impacts to executive leadership and document disruptionsStreamline processes for efficiency and enhance cross-functional communicationRequired QualificationsBS in Business Management or equivalentThree or more years of experience in project management or service deliveryExperience in Benefits Administration, Insurance, or Finance industryAbility to manage high-stress situations effectivelySelf-driven with strong organizational skills
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