Customer Service Representative - UA
Customer Service Representative - UA
Primary Duties & Responsibilities
Job Summary
The Customer Service Representative’s (CSR) role is to provide superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems.
Through training, CSR’s focus on first contact resolution and high customer satisfaction while maintaining adherence to defined operational standards set for CSR's (i.
e. attendance, utilization, call quality, etc..). The Customer Service Representatives acts on behalf of Globe Life Inc. as a first-tier support for all customer inquiries and is required to effectively communicate and resolve each related issue.
This position is also required to assist with important department and company initiatives, on an as needed basis.
- Monday to Friday schedules, no weekend phone schedules.
- Site closed-Thanksgiving and Christmas
Primary Duties & Responsibilities
Daily Duties :
- Assist with daily call volume (service level takes priority)
- Provide accurate resolutions to customer inquiries in a professional and courteous manner
- Ensure customer needs are met on every interaction (phone, email, written correspondence, etc.)
- Meet Quality Assurance Requirements and other key performance metrics.
- All other duties as assigned
Remote For Texas residents Pharmacy Customer Service Representative - Hiring Immediately!
CornerStone Staffing has teamed up with a major pharmaceutical benefits company to seek out a team of Pharmacy Customer Service Representatives for an exciting remote opportunity! If you are or have pharmacy benefits management and call center experience, we want to hear from you! Apply now!. Pharma...
Senior Customer Service Representative
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard (1. Meet the defined Quality Scores. The ind...
Customer Service Representative
Customer service or/and sales experience in IT services. The ideal candidate should have a strong background in IT services, excellent communication skills, and a passion for delivering outstanding customer experiences. If you're passionate about IT and providing excellent customer service, apply no...
Call Center Customer Service Representative
Do you value professionalism and punctuality? Do you want to work with the best professionals in the Plumbing, HVACR, Electrical and Pest Protection industries? Then you could be a candidate for Lawton Commercial Services! If you are an individual who values a rewarding career and would like your cu...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative (FT) Remote - TX
Vanguard aims to bridge the gap between high schoolers and successful college students. Our culture at Vanguard is that of a friendly one, and although we are young, we have big ambitions—to create an enabling environment for students to not just learn but develop their academic careers. Is comforta...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. The ability to understand and ...
Outbound Customer Service Representative
Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. We are recruiting...
Customer Service Representative
We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboT...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...