Client Associate

RBC Capital Markets, LLC
Frisco, TX, United States
Full-time

Job Summary

Job Description

What is the opportunity?

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.

As a Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business.

Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

  • Build and maintain professional relationships with clients by assisting them and answering account questions.
  • Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
  • Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
  • Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
  • Maintain confidentiality in accordance with RBC's Code of Conduct.

What do you need to succeed?

Must-have

  • Bachelor's degree or job-related experience
  • Strong soft skills including verbal and written communication, people, organizational, and client service skills
  • Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
  • Series 7 and 66 (or 63 / 65) licenses, or ability to obtain within 12 months
  • Ability to adapt to a rapidly changing business and technology environment

Nice-to-have

  • Current FINRA registrations
  • Financial services experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work / life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Job Skills

Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

Additional Job Details

Address :

1 COWBOYS WAY : FRISCO

City : Frisco

Frisco

Country :

United States of America

Work hours / week : Employment Type :

Employment Type : Full time

Full time

Platform : WEALTH MANAGEMENT

WEALTH MANAGEMENT

Job Type : Regular

Regular

Pay Type : Salaried

Salaried

Posted Date : 2024-08-02

2024-08-02

Application Deadline :

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

5 days ago
Related jobs
Promoted
Third Bridge
Richardson, Texas

Associate, Private Equity Clients. Focusing on an asset type allows our Associates to speak our clients' language and intricately understand how they operate. If at times your client asks you for help out of hours, or your expert is in a different time zone, you strive to support - your hours vary a...

Promoted
Third Bridge
Richardson, Texas

This role is an Associate in Third Bridge and you'll be working with our Consulting Clients. Focusing on an asset type allows our Associates to speak our clients' language and intricately understand how they operate. When your client relies on us for help at off hours, or your expert is in a differe...

JPMorgan Chase Bank, N.A.
Plano, Texas

Job Responsibilities * Own the product implementation and training experience for your assigned clients * Meet and connect with clients through WebEx, Zoom, and other collaboration technologies * Build and maintain strong relationships with key partners in Relationship ...

Stifel
Frisco, Texas

The Client Services Associate (Registered) will assist one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, perform a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answeri...

JPMorgan Chase Bank, N.A.
Plano, Texas

As a Senior Client Solutions Architect Associate in Client Consulting, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Job responsibilities * Executes the configuration...

AnywhereWorks
Texas, United States
Remote

Work is what you do, not where you do it.We’re on a mission to help the world work Anywhere.We believe people should be able to work and learn together, whether they’re communicating across a table or across the world.We offer a diverse set of products and services to a variety of businesses, from l...

JPMorgan Chase & Co.
Plano, Texas

As a Client Tax Associate II in the Merchant Services team, you will be part of a team working closely with the business to design, build and operate tax technology processes. ...

Jackson Hewitt - 2861
Lewisville, Texas

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!  As part of our tax team you wil...

Raymond James
Frisco, Texas

We expect our associates at all levels to:• Grow professionally and inspire others to do the same• Work with and through others to achieve desired outcomes• Make prompt, pragmatic choices and act with the client in mind• Take ownership and hold themselves and others accountable for delivering result...

Fisher Investments
Plano, Texas

Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus on clients based out of the United Kingdom. You will work with your UK Client Services colleagues in the US an...