1894 Cleared PC Technician (Journeyman-Top Secret) - Security Clearance Required

• US CITIZENSHIP REQUIRED*
• ACTIVE US DOD TOP SECRET CLEARANCE OR HIGHER REQUIRED*
• THIS IS AN ON-SITE POSITION*

DESCRIPTION OF POSITION / DUTIES :

All Points is seeking a Top Secret Cleared PC Technician to join our team at MacDill AFB in Tampa FL. This is an on-site position.

Job Summary :

• The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps);
• maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management;

conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO / J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity.

This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Job Responsibilities (including but not limited to) :

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical
• Providing recommendations for technical
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Some positions may require shift work and / or an ability to work a non-standard work schedule to support the USSOCOM mission

EDUCATION :

Min 6 years with HS degree, 4 years with AS / AA degree, 2 years with BS / BA, or 0 years with MS / MA

SKILLS / CERTIFICATIONS :

Required Certifications :

IAT II Compliant (ex : Security+, Security+CE, etc)

SECURITY CLEARANCE :

• FULL UNITED STATES CITIZENSHIP REQUIRED
• ACTIVE AND CURRENT FINAL US DoD TOP SECRET CLEARANCE (with special access eligibility). Positions with All Points are Full-time, Direct, and we offer a full benefit package.

For more information, please visit our Career Portal. https : / / www.allpointsllc.com / careers /

ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER